Privacy Policy

Privacy Policy

Introduction

Welcome to https://lakewood-crisis-counseling-therapy.denvermentalhealthcare.com (hereinafter referred to as “Lakewood Crisis Counseling Therapy” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data Processing Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://lakewood-crisis-counseling-therapy.denvermentalhealthcare.com
  2. All associated applications and mobile apps
  3. Services and products offered through these platforms
  4. Any interactions with our team via emails, calls, or text messages

Please note that this policy does not extend to external third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your access and engagement with our digital tools fall under this policy’s scope.
  2. Visiting Our Websites: Any browsing activity on our websites linked to this statement is subject to these privacy practices.
  3. Communication with Us: Whether through newsletters, emails, calls, or text messages, our communication channels are covered by this policy.

Personal Data Collection

We collect diverse categories of personal data (hereafter ‘Personal Data’) for various legitimate business purposes:

  1. Account Information: This includes details required to create and manage your user account on our platforms.
  2. Payment Information: We process data related to payment methods used for transactions on our services.
  3. Financial and Purchase Info: We may collect financial records and purchase history when you avail of our financial services or make purchases from our store.
  4. Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected to enhance user experience.
  5. Location Data: With your consent, we access location-based services for personalized content delivery.
  6. Feedback and Reviews: We collect feedback, ratings, and reviews to improve our services.
  7. Social Media Information: When you interact with us on social media platforms, we may gather relevant data from these channels.
  8. Product Information: Details about products you show interest in or purchase through our site are stored for analytical and personalization purposes.

We obtain this data through direct user input, automatic collection by our systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies to optimize your experience on our websites:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work as intended.
  • Preference Cookies: They remember user preferences for a personalized interface.
  • Analytics Cookies: Used by analytics providers to track website usage, offering insights into visitor behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

Personal Data is retained based on legal requirements and the purpose of its collection. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable data protection laws.

Security Measures

We have implemented robust security protocols to safeguard your Personal Data:

  • Encryption: We use encryption for secure data transmission and storage.
  • Secure Third-Party Processing: Our trusted partners follow strict privacy guidelines when handling our data.
  • Access Controls: Only authorized personnel have access to sensitive information, ensuring confidentiality.

Children’s Privacy

Lakewood Crisis Counseling Therapy does not knowingly collect or target Personal Data from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us through the channels provided below.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

  • Access and Rectification
  • Erasure (Right to be Forgotten)
  • Restriction or Object to Processing
  • Data Portability
  • Right to Withdraw Consent
  • Non-Discrimination
  • Appearances/Complaints before Supervisory Authorities

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will promptly assist you in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any revisions will be posted on this page with a revised effective date.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback:

Email: contact@lakewood-crisis-counseling-therapy.denvermentalhealthcare.com

Postal Address: Lakewood Crisis Counseling Therapy, [Address], Denver, CO, USA

We are committed to addressing your concerns and ensuring a transparent and secure user experience.